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PLEASE FIND THE FOLLOWING IMPORTANT MESSAGE BELOW REGARDING YOUR SEMAGLUTIDE SUBSCRIPTION: #
- Our credit card processing company has changed, and your Semaglutide subscription was deactivated;
- The credit card you previously provided will no longer be charged.
HOW DOES THIS AFFECT YOUR SEMAGLUTIDE SUBSCRIPTION: #
- You will not be able to renew or receive your Semaglutide medication unless you re-enter your credit card details one more time to ensure uninterrupted delivery of Semaglutide weight loss medication.
WHAT DO YOU NEED TO DO: #
You need to re-enter your credit card payment details in your secure online account.
STEPS TO RE-ENTER CREDIT CARD INFORMATION IN YOUR SECURE ONLINE ACCOUNT: #
- Go to SUBSCRIPTION TAB in your online account you previously created at Health Solution MD;
- Choose your subscription and click on “View” button;
- Scroll down and in “Actions” row click on the “Change Payment” button.
NOTE: EVEN IF IT SHOWS THAT A CARD IS THERE – YOU MUST RE-ENTER IT AS A NEW CARD - Re-enter your payment details (it may be the same as you already entered before) and hit “CHANGE PAYMENT METHOD”;
- Make sure you get confirmation message screen that “Payment method updated”.
- DO NOT send an email with sensitive credit card information to us – everything must be updated in your secure online account.
We understand the importance of Semaglutide to you, and we want to ensure you receive your refill dose on time.
If you have any questions or require assistance during this process, our customer support team is available to help you. You can reach us securely at info@healthsolutionmd.com.
Thank you for your prompt attention to this matter. We value your continued business and look forward to serving you in the future.
